BUSINESS DEVELOPMENT

Go from ‘body shop’ to a trusted tech partner  

Increase revenue from your existing client base and strengthen your business.

Illustration

OUR CLIENTS

50+ technology businessesgrow with Wiseboard

Illustration
Illustration
Illustration
Illustration
Illustration
Illustration
Illustration
Illustration
Illustration
Illustration
Illustration
Illustration

PROBLEM

Acquiring new clients is tough. Expanding existing ones? Even harder.

Existing accounts should be your growth lever, but many companies struggle to figure out how to grow them. Here’s where most IT companies get stuck before working with Wiseboard.


  • Accounts don't expand


    Your customer lifetime value is low, and your sales team is more focused on new logo acquisition rather than upsells and cross-sells to existing clients.


  • AM stuck in firefighting mode


    They schedule meetings, reply to messages, and ask for updates. They’re busy solving urgent tasks, but they don’t help clients grow. They don't add any strategic value.


  • Clients are strangers


    You don’t know which clients are happy, who’s likely to grow, or what's going on in their business. Your team tracks irrelevant things that don't help you grow your accounts.


  • Client leaves without warning


    Clients experience miscommunication.They leave on short notice. The churn is high. The projects stop.



  • Management is everyone’s job


    Account management lives in everyone’s heads, mostly the founder’s. Without structure, growth depends on who remembers to follow up.


  • Upsells happen by chance


    Clients come back once in a while, but you’re not planning or driving it. You don’t get any referrals. You don’t know how to develop your account.


  • You’re stuck being a vendor


    Clients assign work. You deliver. They come back to you only when they need a new feature. You’re seen as a ‘body shop’ that doesn’t bring in value or build long-term trust.


  • Establish a client growth function


    We help you understand how to expand your existing accounts by building a separate client growth function within your team.


  • Squeeze more value from your AM


    We equip your account managers with the tools and authority to guide client success, anticipate challenges, and contribute to business growth.


  • Make client success measurable


    We help you choose the right KPIs, such as CSAT, LTV, upsell potential, and set up a way to track them across delivery and bizdev.


  • Align sales, delivery, and account management


    We help you connect the dots between sales, delivery, and account managers, so nothing gets lost, and clients feel supported.


  • Define an owner for account growth


    Shift from ad hoc convos to a repeatable growth process. We help you assign clear ownership and provide a framework to grow accounts with intention.


  • Build growth plans


    We help you segment accounts, score growth potential, and create action plans, so you can drive upsells and build the kind of client loyalty that brings natural referrals.


  • Show up as a partner


    We help you set up quarterly business reviews (QBRs), planning sessions, and proactive comms to shift from task-takers to trusted partners.

PROBLEM

Acquiring new clients is tough. Expanding existing ones? Even harder.

Existing accounts should be your growth lever, but many companies struggle to figure out how to grow them. Here’s where most IT companies get stuck before working with Wiseboard.


  • Accounts don't expand


    Your customer lifetime value is low, and your sales team is more focused on new logo acquisition rather than upsells and cross-sells to existing clients.


  • Establish a client growth function


    We help you understand how to expand your existing accounts by building a separate client growth function within your team.


  • AM stuck in firefighting mode


    They schedule meetings, reply to messages, and ask for updates. They’re busy solving urgent tasks, but they don’t help clients grow. They don't add any strategic value.


  • Squeeze more value from your AM


    We equip your account managers with the tools and authority to guide client success, anticipate challenges, and contribute to business growth.


  • Client leaves without warning


    Clients experience miscommunication.They leave on short notice. The churn is high. The projects stop.



  • Align sales, delivery, and account management


    We help you connect the dots between sales, delivery, and account managers, so nothing gets lost, and clients feel supported.


  • Management is everyone’s job


    Account management lives in everyone’s heads, mostly the founder’s. Without structure, growth depends on who remembers to follow up.


  • Define an owner for account growth


    Shift from ad hoc convos to a repeatable growth process. We help you assign clear ownership and provide a framework to grow accounts with intention.


  • Upsells happen by chance


    Clients come back once in a while, but you’re not planning or driving it. You don’t get any referrals. You don’t know how to develop your account.


  • Build growth plans


    We help you segment accounts, score growth potential, and create action plans, so you can drive upsells and build the kind of client loyalty that brings natural referrals.


  • You’re stuck being a vendor


    Clients assign work. You deliver. They come back to you only when they need a new feature. You’re seen as a ‘body shop’ that doesn’t bring in value or build long-term trust.


  • Show up as a partner


    We help you set up quarterly business reviews (QBRs), planning sessions, and proactive comms to shift from task-takers to trusted partners.

Make the most of your existing clients

Not sure why accounts aren’t growing or why clients aren’t coming back? We’ll help you find the gaps and build a plan to fill them.

CASE STUDIES

How we help our clients grow revenue

Illustration

Temy Increased Quarterly Revenue by 10% With Stronger Account Management

Illustration

NetHunt Revamped Its Sales Process to Grow Revenue by 20%

Illustration

Academy Smart Grew Earnings by 20% by Addressing Gaps in Account Management

OUR SERVICES

Prioritize client partnerships in your business development

Move beyond sales. Our advisors help you build a system for long-term client relationships grounded in trust with predictable delivery and confident account management.

Client growth opportunities

Identify overlooked opportunities in your existing client base and equip your team with the skills to conduct deep client research and spot growth potential.

Account management role

Define account management roles and ownership structure. Set up workflows like account check-ins, client comms, and pipeline tracking.

Organizational alignment

Clarify who does what across account management, sales, delivery, and leadership with tools like RACI matrices, kickoff templates, and checklists.

Client health scoring

Implement client success metrics: repeat business, client satisfaction, time-to-response, long-term value, upsell potential, etc.

Client partnership model

Create structured quarterly business reviews, strategic syncs, and proactive client comms that position your team as a thinking partner, not just a vendor.

Revenue forecasting

Use segmentation, account development plans, and opportunity scoring to estimate and plan quarterly revenue growth from upsells.

OUR SERVICES

Prioritize client partnerships in your business development

Move beyond sales. Our advisors help you build a system for long-term client relationships grounded in trust with predictable delivery and confident account management.

icon

Client growth opportunities

icon

Account management role

icon

Organizational alignment

icon

Client health scoring

icon

Client partnership model

icon

Revenue forecasting

OUR TESTIMONIALS

What our clients say

icon

“In just 6 months, we increased GPM on 8 of our projects.”

Illustration

Andrew Sheludenkov

Founder and CEO at Temy

icon

“Now we can plan our revenue every quarter and offer a more personalized approach for each client from the very start.”

Illustration

Iryna Kurkina

CBDO at Academy Smart

icon

“[Wiseboard advisor] helped us completely change how we manage accounts. Now we can offer more services to our current clients and raise our rates.”

Illustration

Tetiana Boyko

Account Manager at Temy

icon

“We started engaging with our clients in ways we had never done before.”

Illustration

Anastasiia Pankratova

CSM at Academy Smart

OUR PROCESS

From body shop to strategic partner in 4 steps

  • icon

    Book a call

Share your account management and bizdev struggles with us.

  • icon

    We dig into the root causes

We run a structured analysis to find what’s blocking you and how fix it.

  • icon

    Get a roadmap

Know exactly what to do to build strong delivery operations.

  • icon

    Transform your delivery

Connect with our 272+ advisors and transform your delivery.

Get a roadmap to business growth

Identify why account growth is blocked, why referrals aren’t happening, and build a clear plan to address these gaps.

OUR ADVISORS

Experts to help you deepen client partnerships 

Meet our advisors who help IT companies strengthen account management, uncover upsell opportunities, and improve client relationships.

  • Illustration

    Denys Rudenko

    Business Strategy Leader, Delivery Advisor 

    CEO at Yalantis Former Delivery Director and COO at Yalantis

    Practice area:

    Expert in direct management of delivery operations and business development with over 13 years of experience. Helps companies prepare for a scale, build teams, plan delivery budgets, and get visibility across all operations.

  • Illustration

    Olha Klok

    Business Development Advisor 

    Customer Success Director ELEKS

    Practice area:

    Helps companies turn business challenges into technology solutions, guiding the full journey from idea to delivery, while building product, service, and customer strategies along with presales and account management functions.

  • Illustration

    Antonina Skrypnyk

    Business Strategy Advisor 

    Head of Financial Services EMEA, Industry Success Leader SoftServe

    Practice area:

    Brings 20 years of experience in shaping company strategy, defining solution offerings, driving complex IT negotiations, and leading end-to-end sales cycles — from discovery to contract closure.

  • Illustration

    Anna Zherdel

    Business Development Advisor

    Senior Director, Account Management EPAM Systems

    Practice area:

    Senior IT services leader with deep expertise in strategic account management, complex program delivery, and pre-sales, helping companies align business goals with technology through tailored engagement models and long-term client partnerships.

ALL BUSINESS FUNCTIONS

360° value for your business

Get expert support from our advisors across all business functions.

Delivery Excellence

Maximize your delivery margin

Develop an end-to-end program to transform your delivery operations. Our delivery excellence advisors will work with you to standardize your value stream and help you maximize your margin while increasing customer satisfaction.

Operations

Achieve peak performance 

Design the right organizational structure, improve teamwork between departments, avoid bench periods, and reduce dependency on single individuals. Lower your operational costs and boost overall business performance.

ALL BUSINESS FUNCTIONS

360° value for your business

Get expert support from our advisors across all business functions.

icon

Delivery Excellence

Maximize your delivery margin

icon

Operations

Achieve peak performance

icon

Marketing

Skip the trial & error

icon

Sales

Build a predictable sales pipeline

icon

People

Upgrade your most valuable asset

icon

Strategy

Find the way

icon

Finance

Improve your cash flow

icon

Start with bizdev

Go from “body shop” to partner

Marketing

Skip the trial & error

Define what and to whom you sell and access proven strategies and execution tactics to acquire leads and convert them into clients. From audit to go-to-market strategy to growth and conversion rate optimization, our advisors will help you achieve results you can measure.

Sales

Build a predictable sales pipeline

Optimize how you sell and the back-office operations that support these efforts. From outbound strategy to sales-force setup, pre-sale/closing, and account management, we provide expertise across all relevant areas.

People

Upgrade your most valuable asset

Transform your workforce into a competitive advantage. From hiring to onboarding, retention, growth, and upskilling, we provide the structure, systems, and knowledge you need to reach the desired team performance level.

Strategy

Find the way

Should you invest in IoT? Focus entirely on fintech? Change your business model? We help you answer these tough questions without playing guessing games. With us, you get clarity on what to do and direction for how to do it.

Finance

Improve your cash flow

Navigate tax compliance across various regions, restructure your pricing strategy, explore new revenue streams, and optimize your expenses. Our finance advisors will help you develop strategies that maximize cash flow.

Start with bizdev

Go from “body shop” to partner

Build client partnerships, improve sales, marketing, and delivery functions, and move past the “body shop” model. We’ll help you turn the “software development partner” promise on your website into a real experience for your clients.

Newsletter

Subscribe to our newsletter

Join 2000+ company leaders who subscribe to Wiseboard Insights to learn from our experience working with dozens of software development companies across different growth stages.

NEWSLETTER

Subscribe to our newsletter

Join 2000+ company leaders who subscribe to Wiseboard Insights to learn from our experience working with dozens of software development companies across different growth stages.

Illustration