OPERATIONS

Sitting on a shrinking business? Evolve with ops

In a stagnant market, growth is built through operational excellence. We help you implement systems across your organization to turn ops into unfair advantage.

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OUR CLIENTS

50+ technology businessesgrow with Wiseboard

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PROBLEM

2021's over. You won't survive without operations

In 2021, the market grew, so did you. But 2025 is different. With growth slowing, only companies with scalable operations will stay competitive. We help you build operational excellence that sets you apart and drives revenue growth, even in flat markets.


  • No accountability


    No one knows what they're responsible for. No one owns outcomes when things go wrong. The CEO is stuck firefighting.


  • Bottlenecks around key people


    Your top performers are overloaded or out? Work becomes unmanageable. Others can’t fill that gap, and burnouts are just around the corner.


  • Weak employee retention


    Your top talent quits because they don’t see the reason not to. You have nothing to offer to retain them, except that 10-15% paycheck raise.


  • Spreadsheets and manual work


    Hiring, resource planning, approvals, reporting – it’s all stuck in spreadsheets and Slack threads. None of it is measurable.



  • Revenue’s up, profit isn’t


    Costs grow alongside headcount. You don’t know where the money’s going. Is it overstaffing, long bench time, poor cost control, or something else?


  • Establish a clear org structure


    We help define job descriptions, assign ownership across teams, and divide responsibilities among C-levels, so ops run without the CEO doing it all.


  • Implement systems


    We help you establish necessary rituals, artifacts, and internal knowledge systems like wikis and SOPs so you can rely on “go-to” people less.


  • Create a motivation model


    We help you create career paths and growth opportunities, like mentorships, upskilling, and internal mobility, so your team stays motivated beyond just salary.


  • Automate and track operations


    We help you audit and digitize key business processes, define the right operational KPIs, and build systems that track real-time performance. 


  • Improve your NPM


    We review your P&L, org structure, and internal processes to find what’s eating your margins – then help you fix it to improve NPM.

PROBLEM

2021's over. You won't survivewithout operations   

In 2021, the market grew, so did you. But 2025 is different. With growth slowing, only companies with scalable operations will stay competitive. We help you build operational excellence that sets you apart and drives revenue growth, even in flat markets.


  • No accountability


    No one knows what they're responsible for. No one owns outcomes when things go wrong. The CEO is stuck firefighting.


  • Establish a clear org structure


    We help define job descriptions, assign ownership across teams, and divide responsibilities among C-levels, so ops run without the CEO doing it all.


  • Bottlenecks around key people


    Your top performers are overloaded or out? Work becomes unmanageable. Others can’t fill that gap, and burnouts are just around the corner.


  • Implement systems


    We help you establish necessary rituals, artifacts, and internal knowledge systems like wikis and SOPs so you can rely on “go-to” people less.


  • Weak employee retention


    Your top talent quits because they don’t see the reason not to. You have nothing to offer to retain them, except that 10-15% paycheck raise.



  • Create a motivation model


    We help you create career paths and growth opportunities, like mentorships, upskilling, and internal mobility, so your team stays motivated beyond just salary.



  • Spreadsheets and manual work


    Hiring, resource planning, approvals, reporting – it’s all stuck in spreadsheets and Slack threads. None of it is measurable.


  • Automate and track operations


    We help you audit and digitize key business processes, define the right operational KPIs, and build systems that track real-time performance. 


  • Revenue’s up, profit isn’t


    Costs grow alongside headcount. You don’t know where the money’s going. Is it overstaffing, long bench time, poor cost control, or something else?


  • Improve your NPM


    We review your P&L, org structure, and internal processes to find what’s eating your margins – then help you fix it to improve NPM.

From process design to the finish line

Too many companies commit to process design but fail at execution. We don’t just design how your operations need to function. We make them function. With clear definitions of done and end-to-end execution, we ensure your operations deliver results.

CASE STUDIES

How we help our clients grow revenue

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Temy Increased Quarterly Revenue by 10% With Stronger Account Management

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NetHunt Revamped Its Sales Process to Grow Revenue by 20%

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Academy Smart Grew Earnings by 20% by Addressing Gaps in Account Management

OUR SERVICES

Build an operational system that drives revenue

Our advisors help you structure your teams, fix broken processes, and set up systems that scale without draining your margins.

Operations audit and gap analysis

Review your P&L, organizational structure, and processes. Find inefficiencies to improve key metrics like NPM and GPM.

Org structure design


Clarify roles across teams. Align staffing to business needs, cut unnecessary costs, set up motivational systems. 

Operational KPIs


Define the right success metrics that directly impact operational performance, such as NPM, CSAT, and delivery timelines. 

Performance tracking

Set up multi-level dashboards and structured reporting systems. Ensure your team can easily access and act on data. 

Process automation

Implement AI tools in your SDLC to reduce mistakes and create repeatable workflows.

Strategic planning framework

Define quarterly operational objectives that align with your business’s long-term strategy.

OUR SERVICES

Build an operational systemthat drives revenue

Our advisors help you structure your teams, fix broken processes, and set up systems that scale without draining your margins.

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Operations audit and gap analysis

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Org structure design

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Operational KPIs

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Performance tracking

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Process automation

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Strategic planning framework

OUR TESTIMONIALS

What our clients say

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“We built an operational process in 6 months instead of 3 years.”

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Dmytro Kovalenko

Founder and CEO at Uptech

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“Thanks to Wiseboard advisors, we could spot inefficiencies in our org structure and find ways to cut overhead and costs.”

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Konstyantyn Volkov

Co-founder and CEO at IT Craft

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“Wiseboard helped us streamline how we run small projects, improve PM and SDLC processes, and reduce unnecessary costs.”

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Anton Trubnikov

CEO at LITSLINK

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“We set up a clear org structure, defined KPIs, and introduced motivation drivers for the team.”

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Volodymyr Morozenko

Founder and CEO at ROLIQUE

OUR PROCESS

Go from messy to efficient operations in 4 steps

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    Book a call

Share your operations struggles with us.

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    We dig into the root causes

We audit your P&L, org structure, and workflows to find blockers.

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    Get your ops roadmap

Know exactly what to do to streamline ops, cut waste, and improve NPM.

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    Fix what’s dragging you down

Work with our 270+ advisors to implement changes that move the needle.

Growth doesn’t have to come with chaos

Reduce overhead and put your operations in order. We’ll help you spot the gaps and build a step-by-step plan to fill them.

OUR ADVISORS

Experts to help you scale

Meet Wiseboard advisors who work with IT companies to design better org structures and reduce overhead.

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    Denys Rudenko

    Business Strategy Leader, Delivery Advisor 

    CEO at Yalantis Former Delivery Director and COO at Yalantis

    Practice area:

    Expert in direct management of delivery operations and business development with over 13 years of experience. Helps companies prepare for a scale, build teams, plan delivery budgets, and get visibility across all operations.

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    Olha Klok

    Business Development Advisor 

    Customer Success Director ELEKS

    Practice area:

    Helps companies turn business challenges into technology solutions, guiding the full journey from idea to delivery, while building product, service, and customer strategies along with presales and account management functions.

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    Antonina Skrypnyk

    Business Strategy Advisor 

    Head of Financial Services EMEA, Industry Success Leader SoftServe

    Practice area:

    Brings 20 years of experience in shaping company strategy, defining solution offerings, driving complex IT negotiations, and leading end-to-end sales cycles — from discovery to contract closure.

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    Anna Zherdel

    Business Development Advisor

    Senior Director, Account Management EPAM Systems

    Practice area:

    Senior IT services leader with deep expertise in strategic account management, complex program delivery, and pre-sales, helping companies align business goals with technology through tailored engagement models and long-term client partnerships.

ALL BUSINESS FUNCTIONS

360° value for your business

Get expert support from our advisors across all business functions.

Delivery Excellence

Maximize your delivery margin

Develop an end-to-end program to transform your delivery operations. Our delivery excellence advisors will work with you to standardize your value stream and help you maximize your margin while increasing customer satisfaction.

Bizdev

Go from “body shop” to partner

Build client partnerships, improve sales, marketing, and delivery functions, and move past the “body shop” model. We’ll help you turn the “software development partner” promise on your website into a real experience for your clients.

ALL BUSINESS FUNCTIONS

360° value for your business

Get expert support from our advisors across all business functions.

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Delivery Excellence

Maximize your delivery margin

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Operations

Achieve peak performance

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Marketing

Skip the trial & error

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Sales

Build a predictable sales pipeline

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People

Upgrade your most valuable asset

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Strategy

Find the way

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Finance

Improve your cash flow

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Start with bizdev

Go from “body shop” to partner

Marketing

Skip the trial & error

Define what and to whom you sell and access proven strategies and execution tactics to acquire leads and convert them into clients. From audit to go-to-market strategy to growth and conversion rate optimization, our advisors will help you achieve results you can measure.

Sales

Build a predictable sales pipeline

Optimize how you sell and the back-office operations that support these efforts. From outbound strategy to sales-force setup, pre-sale/closing, and account management, we provide expertise across all relevant areas.

People

Upgrade your most valuable asset

Transform your workforce into a competitive advantage. From hiring to onboarding, retention, growth, and upskilling, we provide the structure, systems, and knowledge you need to reach the desired team performance level.

Strategy

Find the way

Should you invest in IoT? Focus entirely on fintech? Change your business model? We help you answer these tough questions without playing guessing games. With us, you get clarity on what to do and direction for how to do it.

Finance

Improve your cash flow

Navigate tax compliance across various regions, restructure your pricing strategy, explore new revenue streams, and optimize your expenses. Our finance advisors will help you develop strategies that maximize cash flow.

Start with operations

Achieve peak performance

Design the right organizational structure, improve teamwork between departments, avoid bench periods, and reduce dependency on single individuals. Lower your operational costs and boost overall business performance.

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Join 2000+ company leaders who subscribe to Wiseboard Insights to learn from our experience working with dozens of software development companies across different growth stages.

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