Enhance Delivery Excellence & Business Profitability

Get tailored guidance, strategies, and data-driven insights from advisors to leverage your Delivery and Business Operations

Illustration

Trusted by 50+leading companies

Navigating Common Challenges in Delivery and Operations

The most common symptoms where an advisor is the right investment for the business

С-level in Operations

Founders or C-level executives are excessively involved in minor operational issues, creating decision bottlenecks.

Low Delivery Margin

Operations incur high expenses while clients pay less than potential, or the company spends more than necessary.

Client Drop-offs

Clients depart without clear reasons or are discovered only after the fact.

Inefficient Business Processes

Operations consume extensive resources and do not yield expected results or operate autonomously.

Inefficient Organizational Structure

Lacks clearly defined functions, roles, and responsibilities.

Unpredictable Business Development and Revenue

Revenue planning and execution fail to meet stability and growth targets.

Inefficient Account Management

Lack of deep knowledge of projects and clients, miss upselling opportunities, struggle with rate renegotiation, etc.

Project Failures

Commitment to projects fail due to inaccurate pre-sale estimates, leading to cancellations and budget overruns.

Presale-to-Delivery Transition

What is sold during presale does not match the delivered product or service, with inadequate transition quality.

Client Claims

Client satisfaction levels are low, resulting in frequent claims.

Resource Underutilization

Resources, including bench personnel, remain underutilized, increasing operational costs.

Budget Mismanagement

Financial losses recur from poorly managed project budgets.

Managed Project Offering Issues

Difficulty in selling and delivering engagement models other than team augmentation, with weak risk assessment in fixed-price contexts.

Insufficient SDLC

No standardized approaches, policies, or procedures in software development, leading to varied practices across projects.

Centre of Excellence Issues

Absence of competence management and role-appropriate knowledge.

Ineffective Resource Management

Human resources are poorly controlled and graded, leading to project staffing mismatches and elevated costs.

Unclear Progress Tracking

Lack of clarity on project stages, whether meeting timelines or issues exist, leading to a lack of actionable results.

Ineffective Metrics

Metrics used fail to accurately reflect project health or progress, leading to inefficient resource utilization.

Inconsistent Processes Across Projects

Lack of standardized project management practices across teams, complicating project execution and success evaluation.

Poor Project Progress Visibility for the Client

Insufficient project information and reporting for clients.

Absence of PMO Standards

Project documentation standards are missing, with unclear performance tracking and measurement.

NPM management issues

High overheads lead to low business profitability.

Revenue Utilization

High amounts of uncollected receivables with clients delaying or refusing payments.

Inefficient Organizational Structure

Responsibilities are undefined or outdated, leading to non-prioritized activities.

Cross-departmental Misalignment

Inadequate synergy between delivery, sales, marketing, and other teams hampers effective execution and planning.

Excessive Dependence on Key Individuals

Reliance on key personnel risks operational continuity in their absence or restricts role flexibility.

Low Number / Absence of Referrals

Clients do not advocate for or refer the company within their networks.

FTEs Cutting / Project Drop-offs

Regular reductions in staff or project discontinuations

Insufficient Project and Client Insight

Ongoing project details and client conditions are poorly understood, affecting management and planning.

Absence of Opportunities for Business Growth

Limited avenues for expanding business scope or entering new markets.

Client Claims

Frequent issues raised by clients regarding service levels or project outcomes.

Roles Responsibility Clarity

The necessity of roles proposed by the company on projects is unclear to clients.

Services to Improve Delivery Excellence

Key Solutions for Business Advancement Shaped by Advisors

P&L Gap Analysis

Analyze profit and loss discrepancies to identify financial inefficiencies and areas for improvement, optimizing profitability.

COM & Resource utilization

Minimize underutilization of resources across teams and projects, enhancing operational effectiveness.

KPIs, Reporting dashboard setup

Develop KPIs and implement dashboards and reporting tools to enable precise tracking and data-driven decision-making.

SDLC setup

Standardize SDLC to ensure consistent and quality-driven processes across all projects.

POI (Claims management) setup

Set up a claims management system to effectively handle and resolve client issues, boosting satisfaction and retention.

Quality Gates & Audits

Implement quality controls and audits to consistently ensure that project outputs adhere to high standards.

GPM Fix Strategy 

Formulate strategies to improve GPM by addressing cost inefficiencies and optimizing operational workflows.

Organizational structure 

Define and clarify job descriptions, responsibilities, and roles within the organization to streamline operations and enhance performance.

Presale-to-Delivery Framework Setup

Establish frameworks to ensure that project delivery aligns with presale commitments, enhancing client satisfaction and reducing discrepancies.

PM Framework Setup

Create a standardized PM framework to improve oversight, efficiency, and success rates of projects.

Effective Staffing Function Setup

Optimize the staffing process to align team capabilities with project needs, improving outcomes and efficiency.

Opportunity Management

Identify and manage business development opportunities to ensure effective growth and expansion strategies.

Help with Hiring

Get assisted in refining job requirements and selecting the best candidates to ensure high-quality additions to the team.

Looking for something more specific?

Sometimes you need a Delivery and Ops expert with a more specific mix of expertise to fit your business case. Let's see if we can help.

Getting Connected Made Easy

icon

Describe Your Needs

Fill out the form, and we'll make an introductory call with you shortly. Get ready to tell us more about your business and your challenges.

icon

Match with an Advisor

We'll thoroughly look for the best experts for your need and set up an introductory call with them.

icon

Achieve Your Goals

Work together to set targets and execute your tailored action plan.

Getting Connected Made Easy

icon

Describe Your Needs

Fill out the form, and we'll make an introductory call with you shortly. Get ready to tell us more about your business and your challenges.

icon

Match with an Advisor

We'll thoroughly look for the best experts for your need and set up an introductory call with them.

icon

Achieve Your Goals

Work together to set targets and execute your tailored action plan.

Meet Delivery Advisors Who Can Help

Illustration

Den Rudenko

Chief Executive Officer

Illustration

15 years of experience

Referred by 10+ people

Illustration

Mykhailo Vyshynskyi

Chief Delivery Officer

Illustration

11 years of experience

Referred by 5+ people

Illustration

Yuriy Kushla

VP of Delivery

Illustration

18 years of experience

Referred by 5+ people

Illustration

Oleksii Morozov

Delivery Director

Illustration

11 years of experience

Referred by 5+ people

Discover more Delivery & Ops advisors in the Wiseboard network

Discover What Companies Say

“Thanks to Wiseboard advisors, we were able to increase revenue on existing projects and achieve growth in GPM on several existing clients. We focused on improving the pre-sale process and the pre-sale to delivery process, establishing a delivery function that ensured effective business development and collaboration with partners."

Illustration

Vlad Sokol

Founder and CEO at Academy Smart

“Thanks to Wiseboard advisors, we highlighted inefficiencies in the organizational structure, identifying areas for optimizing overheads and costs. They showed us how to shift a focus on improving PMO and SDLC processes, both on existing projects and across all projects, as a general practice."

Illustration

Kostyantyn Volkov

Co-Founder & CEO at ITCraft

“Wiseboard helped us reduce overhead and costs. With their support, we were able to enhance PMO and SDLC processes for the many small projects within the company, pinpoint opportunities, and uncover inefficiencies in the organizational structure, which needed attention."

Illustration

Anton Trubnikov

CEO at LitsLink

“With the help of Wiseboard advisors, we successfully established an organizational structure by setting clear KPIs and defining motivational drivers. They helped us clarify roles throughout the company by transitioning the CEO from operational tasks and highlighting the responsibilities of the heads of Delivery and the Delivery function itself. We are now focused on enhancing the pre-sale to delivery processes and further strengthening the positioning of the PMO within Delivery."

Illustration

Volodymyr Morozenko

CEO at Rolique

“Wiseboard advisors showed us how to position Delivery as the primary revenue-generating function within the organization, aligning it with marketing and sales to ensure synergy between these key areas. We reviewed the efficiency of the organizational structure, defined clear roles, responsibilities, and KPIs, and enhanced business development."

Illustration

Kos Chekanov

CEO at Artkai

“With the support of Wiseboard advisors, we successfully established the delivery function for staff augmentation processes, allowing the company to pursue these opportunities confidently. We also revamped and streamlined the delivery process for managed team services."

Illustration

Julia Sychkova

Co-Founder & Head of Delivery at Fulcrum

“Together with Wiseboard advisors, we examined operational efficiency by reviewing project costs and project profitability. We also identified opportunities to enhance margins on projects, assessed the organizational structure, and clearly defined roles for Delivery, along with their respective KPIs and responsibilities."

Illustration

Pavel Obod

Founder and CEO at Sloboda Studio

“Wiseboard advisors helped us to turn the company around from negative performance to profitability within two months. We established a quality Delivery process that ensured effective business development in both Delivery and Operations, freeing the CEO from operational responsibilities"

Illustration

Dmytro Kovalenko

Founder and CEO at Uptech

“Wiseboard advisors helped us to improve the pre-sale process, streamline the pre-sale to delivery process, and optimize the organizational structure by clearly defining roles. We successfully highlighted inefficiencies in Delivery and, more specifically, in the DLC processes. Additionally, Wiseboard assisted us in hiring the necessary roles to enhance the delivery process further."

Illustration

Adrew Sheludenkov

CEO & Founder at Temy

"Wiseboard advisors helped us to highlight the inefficiencies in our delivery processes and PMO. They assisted us in finding a delivery manager and revamping the organizational structure. The processes were updated and improved, enhancing both the organizational structure and roles, as well as refining the delivery and business development processes."

Illustration

Evgeniy Altynpara

CEO at Cleveroad

Success Stories

Read stories of companies succeed with delivery & operations advisors

Illustration

Service company | 101 - 200 employees | FinTech

Featured Articles about Delivery & Ops

Practical insights, strategies, and how-tos from Wiseboard Delivery advisors

Illustration

Business Development > Account Management

Maximizing Revenue: The Blueprint for Effective Account Management

It's tempting to focus on chasing new clients and rapid expansion. But what if I told you that some of the most... Read more>>

  • Illustration

    By Olha Klok09 Mar 2023

Illustration

Business Development > Account Management

Maximizing Revenue: The Blueprint for Effective Account Management

It's tempting to focus on chasing new clients and rapid expansion. But what if I told you that some of the most... Read more>>

  • Illustration

    By Olha Klok09 Mar 2023

Illustration

Business Development > Account Management

Maximizing Revenue: The Blueprint for Effective Account Management

It's tempting to focus on chasing new clients and rapid expansion. But what if I told you that some of the most... Read more>>

  • Illustration

    By Olha Klok09 Mar 2023

FAQ

  • What services does Wiseboard offer beyond advisory matching?

    Wiseboard offers a range of services to support business growth. The platform can assist with finding vendors, filling vacancies, and selecting agencies, covering all aspects of a company’s growth.

  • How does Wiseboard’s advising methodology ensure successful outcomes?

    Advisors on Wiseboard follow and apply transformational management best practices, which ensure an efficient advising process and help achieve expected results. 

  • What does a typical engagement with a Wiseboard advisor look like?

    Engagement starts with discovery calls to understand the business context and set goals. Then, an advisor creates a custom roadmap and works closely with a company at different levels. They track progress in a shared workspace, and a dedicated client success manager supports any additional needs.

  • How long does it take to get matched with the right advisor?

    The matching process typically takes about two weeks. The exact duration depends on the request's specific and complexity. 

  • What factors influence the advisor matching process?

    The matching process considers the advisor’s expertise, experience with similar companies, and the specific challenges the company is facing. This ensures a precise match with the advisor best suited to help the company grow. Personality traits are also taken into account.

  • What are the different formats of advisor engagement?

    Wiseboard offers the most common formats of engagement:
    ● Subscriptions: For long-term commitment and transformation.
    ● Project Involvements: these include workshops, audits, strategy sessions, and more.
    On-Demand Calls: Perfect for immediate needs, including pre-sale calls or Q&A sessions.

  • What is the typical duration of an advisory engagement?

    Most advisory engagements last around six months, though this can vary depending on the complexity of a company’s needs.

  • How is the pricing formed?

    Pricing is based on the complexity of the case, the advisor’s experience, and the type of engagement. This ensures that the value provided matches the investment.

  • Are there any hidden fees?

    There are no hidden fees. Companies only pay for the advisor’s engagement, with all costs made clear from the start.

  • Can I work with multiple advisors simultaneously?

    Yes, a company can work with 2-3 advisors at the same time. This approach allows different areas of the business to be covered more effectively.

  • Can a company engage additional advisors or vendors for complementary collaboration?

    Yes, Wiseboard advisors can help identify, recommend, and select additional experts or vendors to complement the primary engagement, ensuring all aspects of the business’s needs are addressed.

  • How can a company ensure a successful advising process?

    Success depends on the company’s involvement and readiness to implement changes. Having a dedicated ambassador within the company to drive execution is crucial to achieving the desired results.

  • How secure is a company’s intellectual property with Wiseboard?

    Wiseboard protects intellectual property through strict policies. Advisors and companies sign NDAs before sharing any information. In special cases, additional agreements can be signed to enhance security.

  • What happens if I need to replace an advisor?

    If the advisor isn’t the right fit, Wiseboard will help the company find a better match. The change happens with minimal disruption, starting from the next calendar month.

  • How many advisors can I meet before making a final decision?

    While Wiseboard’s matching process is highly accurate, companies have the option to meet with multiple advisors before making a final choice.

  • Do I need to pay for the introductory meeting with an advisor?

    No, the intro meeting is free of charge. This allows you to feel the match with an advisor and explore their expertise, making it easier to find the right advisor for a company’s needs without any upfront cost.

Enhance Related Business Domains

Discover Wiseboard advisors from other domains who can help accelerate your business

Account Management

Develop a deeper understanding of client needs, create pathways for account expansion and referrals, provide higher value to clients, and become a technical partner.
Meet with the VPs of Account Management, Directors of CSM, and Client Partners to elevate your business development.